The Yuwell CT3 CGM is listed on the Australian Register of Therapeutic Goods (ARTG ID: 521193) and complies with Australian medical device regulations. It is also used in the UK and European markets under equivalent regulatory frameworks.

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to these terms.

2. Medical Device Notice

The Yuwell CT3 CGM is a TGA‑approved medical device. It must be used according to the official Instructions for Use (IFU). Our products are not intended to diagnose, treat, cure, or prevent any disease without guidance from a healthcare professional.

3. Eligibility

You must be at least 18 years old to purchase from this website.

4. Pricing & Availability

All prices are listed in AUD. We reserve the right to update pricing, discontinue products, or adjust stock levels at any time.

5. Orders & Payment

Orders are confirmed once payment is successfully processed. We accept major credit cards, PayPal, and other secure payment methods offered at checkout.

6. Shipping

Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or external factors.

7. Returns & Refunds

Due to hygiene and safety regulations, CGM sensors and transmitters cannot be returned once opened. Faulty or damaged items will be replaced in accordance with Australian Consumer Law.

8. Warranty

Manufacturer warranty applies to defects in materials or workmanship. Misuse, water damage beyond IP58 rating, or unauthorised modifications are not covered.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of the device.

10. Privacy

We handle personal information in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the site indicates acceptance of the updated terms.

 

Medical & Safety Disclaimer

The Yuwell CT3 Continuous Glucose Monitoring (CGM) System is a TGA‑approved medical device intended to support glucose monitoring for adults. While the CT3 provides real‑time glucose insights, it is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before making changes to your diabetes management, medication, diet, or exercise routine. Do not rely solely on CGM data to make urgent medical decisions, especially in situations involving severe hypoglycaemia or hyperglycaemia.

If you experience symptoms that do not match your sensor readings, follow standard safety procedures such as performing a finger‑prick test or seeking medical attention.

The information provided on this website — including product descriptions, FAQs, blogs, and support content — is for general educational purposes only and should not be interpreted as medical advice. Individual results may vary.

If you have concerns about your health, glucose levels, or suitability of this device, please speak with your doctor or diabetes care team.

 

Usage & Safety Notes

• The CT3 is designed for adult use only.
• Do not apply the sensor to irritated, broken, or infected skin.
• Follow all instructions in the official Instructions for Use (IFU) before applying or using the device.
• If you experience persistent skin irritation, allergic reactions, or device malfunction, discontinue use and contact a healthcare professional.
• The CT3 should not be used as the sole method for detecting or treating acute medical conditions.
• Always keep sensors and transmitters out of reach of children.

• The CT3 is designed for adult use only.
• Do not apply the sensor to irritated, broken, or infected skin.
• Follow all instructions in the official Instructions for Use (IFU) before applying or using the device.
• If you experience persistent skin irritation, allergic reactions, or device malfunction, discontinue use and contact a healthcare professional.
• The CT3 should not be used as the sole method for detecting or treating acute medical conditions.
• Always keep sensors and transmitters out of reach of children.

 

Emergency Situations

If you experience symptoms of severe hypoglycaemia or hyperglycaemia — such as confusion, dizziness, vomiting, fainting, or difficulty breathing — seek immediate medical attention, regardless of CGM readings.

 

Data & App Disclaimer

The CT3 mobile app provides glucose trends and alerts but may be affected by:

• Bluetooth connectivity
• Phone compatibility
• Sensor placement
• Physiological factors

Do not rely on the app alone for critical medical decisions.

 

“Before You Use This Device” Safety Checklist

To ensure safe and effective use of the Yuwell CT3 CGM, please review the following before applying your first sensor:

• Read the Instructions for Use (IFU) in full
• Ensure your phone is compatible with the CT3 app
• Apply the sensor only to clean, dry, intact skin
• Do not use the device if the packaging is damaged
• Avoid placing the sensor on irritated or recently shaved skin
• Wait for the 1‑hour warm‑up before relying on readings
• If symptoms do not match your readings, perform a finger‑prick test or seek medical advice
• Consult your doctor if you are pregnant, breastfeeding, or have underlying medical conditions

This checklist is intended to support safe use and does not replace professional medical guidance.

 

Risk Disclosure for Customers With Medical Conditions

The Yuwell CT3 Continuous Glucose Monitoring (CGM) System is a TGA‑approved medical device designed to support glucose monitoring in adults. While the CT3 provides valuable real‑time insights, it is important to understand the risks and limitations associated with its use, especially if you have underlying medical conditions.

1. Not a Substitute for Professional Medical Care

The CT3 is intended to support, not replace, the advice and care of qualified healthcare professionals.
Do not make changes to your medication, insulin dosing, diet, or treatment plan without consulting your doctor.

2. Symptoms Should Always Be Taken Seriously

If you experience symptoms of hypoglycaemia or hyperglycaemia that do not match your CGM readings, follow standard safety procedures such as:

• Performing a finger‑prick test
• Consuming fast‑acting carbohydrates (if low)
• Seeking urgent medical attention (if severe symptoms occur)

Never rely solely on CGM data in emergency situations.

3. Sensor Readings May Be Affected by Physiological Factors

CGM readings reflect interstitial fluid, not blood glucose directly. Certain conditions may temporarily affect accuracy, including:

• Dehydration
• Rapid glucose changes
• Poor circulation
• Fever or illness
• Compression of the sensor during sleep

If readings seem inconsistent, verify with a finger‑prick test.

4. Skin Sensitivity & Allergic Reactions

Some users may experience:

• Redness
• Irritation
• Itching
• Adhesive sensitivity

If irritation persists or worsens, remove the sensor and consult a healthcare professional.

5. Not Suitable for All Users

The CT3 is intended for adult use only.
Consult your doctor before using this device if you:

• Are pregnant or breastfeeding
• Have severe skin conditions
• Have circulatory disorders
• Have implanted medical devices
• Are undergoing medical imaging (MRI, CT, X‑ray)

6. Do Not Use During Certain Medical Procedures

Remove the sensor and transmitter before:

• MRI scans
• CT scans
• Diathermy treatments
• High‑frequency surgical procedures

These may damage the device or cause inaccurate readings.

7. Device Limitations

The CT3 may be affected by:

• Bluetooth connectivity issues
• Phone compatibility
• Incorrect sensor placement
• Excessive sweating or moisture
• Impact or pressure on the sensor

Always follow the official Instructions for Use (IFU) for safe operation.

8. Emergency Situations

If you experience severe symptoms such as:

• Confusion
• Loss of consciousness
• Seizures
• Vomiting
• Difficulty breathing

Seek immediate medical attention, regardless of CGM readings.

9. Data Interpretation

Glucose trends and alerts are intended to support decision‑making, not replace clinical judgment.
Always discuss unusual patterns or concerns with your healthcare provider.

10. User Responsibility

By using the Yuwell CT3, you acknowledge that:

• You understand the device’s limitations
• You will follow the IFU and safety guidelines
• You will consult a healthcare professional when needed
• You accept responsibility for monitoring your own health